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Privacy Policy
Papilon Travels (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, book travel services, or subscribe to our newsletter, we may collect:
- Name
- Email address
- Phone number
- Billing or payment details (if applicable)
Travel preferences or requirements
b. Non-Personal Information
We may automatically collect information such as:
- Browser type and version
- Device information
- IP address
Website usage statistics (via cookies or analytics tools)
2. How We Use Your Information
Your information helps us to:
- Process travel bookings and inquiries
- Provide customer support and communication
- Send travel tips, guides, and promotional offers (with your consent)
- Improve our website and user experience
Comply with legal or regulatory obligations.
3. Cookies and Tracking Technologies
Papilon Travels uses cookies and similar technologies to enhance your browsing experience. Cookies help us analyze traffic, remember your preferences, and personalize content. You can manage or disable cookies through your browser settings. However, some parts of the site may not function properly without them.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share limited information only in the following cases:
- With trusted travel partners or service providers (e.g., airlines, hotels) to fulfill bookings
- When required by law or to protect our legal rights
- In the event of a business transfer or merger
All third parties are required to maintain the confidentiality and security of your data.
5. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security of your data transmitted online.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request a copy of the data we hold about you
To exercise your rights, contact us using the details below.
7. Third-Party Links
Our website may contain links to external sites or travel resources. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
8. Updates to This Policy
Papilon Travels may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.