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Terms and Conditions
Welcome to Papilon Travels (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any related content provided by Papilon Travels.
By using our website or booking services through us, you agree to be bound by these Terms. Please read them carefully before using our services.
Use of Our Website
By accessing our website, you agree to:
- Use the site for lawful purposes only.
- Not misuse, copy, or distribute content without prior permission.
- Not engage in activities that may harm the website or its users (such as hacking, spamming, or transmitting viruses).
Papilon Travels reserves the right to restrict or terminate access to the site if these Terms are violated.
Travel Bookings and Payments
When you book a service through Papilon Travels:
- You agree to provide accurate, complete, and current information.
- You understand that prices, availability, and schedules are subject to change based on airline, hotel, or partner policies.
- Payments must be made in accordance with the terms specified at the time of booking.
Papilon Travels acts as an intermediary between you and travel service providers (e.g., airlines, hotels, tour operators). Therefore, we are not liable for any service issues, delays, or cancellations caused by these third parties.
Cancellations and Refunds
Each travel service provider (airline, hotel, tour operator, etc.) has its own cancellation and refund policies.
Papilon Travels will assist you in processing cancellations or refund requests, but:
- Refunds are subject to supplier terms and timelines.
- Some bookings may be non-refundable.
- A service or processing fee may apply in certain cases.
Please review all terms before confirming your booking.
Travel Documents and Responsibilities
You are responsible for ensuring that:
- You possess valid passports, visas, and other required travel documents.
- You comply with all health, safety, and customs regulations of your destination.
Papilon Travels is not responsible for denied entry, visa rejections, or travel delays due to missing or invalid documentation.
Content and Information
Papilon Travels provides travel tips, guides, and destination information for general informational purposes only.
While we strive to ensure accuracy, we do not guarantee that all content is free from errors or updated at all times.
We are not liable for losses or inconveniences arising from reliance on website information.
Limitation of Liability
To the maximum extent permitted by law, Papilon Travels shall not be liable for:
- Any loss, injury, damage, or expense resulting from the use of our services or website.
- Acts or omissions of third-party suppliers, airlines, or hotels.
- Indirect, incidental, or consequential damages (including lost profits or missed flights).
Intellectual Property Rights
All website content, including text, graphics, logos, and images, are the property of Papilon Travels or its licensors.
You may not reproduce, modify, distribute, or exploit any content without prior written consent.
Links to Third-Party Websites
Our website may contain links to other websites for convenience or reference.
We are not responsible for the content, privacy practices, or policies of any third-party sites.
Visiting these sites is at your own risk.
Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to conflict of law principles.
Any disputes arising under these Terms will be resolved in the courts located in Miami, Florida.
Changes to These Terms
Papilon Travels reserves the right to modify or update these Terms at any time without prior notice.
Revised versions will be posted on our website with the updated date. Continued use of our website after changes constitutes your acceptance of the new Terms.